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From135US$ /night
Check-in
10Mar2026Select date
Check-out
11Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

South Quay,, Padstow, United Kingdom, PL288BL
-
Next to Padstow Harbour
Great
8.5
9.0
/10
3.7
4.3
/5

Boasting a shared lounge, barbecue grills, and a hair salon, the smoke-free The Old Custom House Hotel Padstow lies a mere 5 minutes' walk from Padstow Harbour. Offering unique views of the sea, this 4-star hotel welcomes guests to the à la carte restaurant that serves specialities of local cuisine.

Location

Located just 100 m from The Drang Gallery, the intimate hotel is also about 6 km from St Minver Church. At The Custom House you'll be within 5 minutes' walk of Celtic Sea.

Nature lovers will appreciate the proximity to Brea Beach, which is 2 km away. The nearby attractions include BinTwo, situated around 10 minutes' walk away.

The nearest bus stop is Padstow Terminus 350 metres away.

Rooms

Some rooms at The Old Custom House Hotel are appointed with ironing equipment and an air conditioner along with self-catering options such as coffee and tea making facilities. Bathrooms with a separate toilet and a shower, also feature hairdryers and towels for guests' extra comfort.

Eat & Drink

For a drink, you can stop by the large coffee bar. The bar area includes a pub and a lounge. Roly's Fudge, located in close proximity to The Custom House Padstow, serves British cuisine to satisfy every taste.

“I'm impressed by this historic building overlooking Padstow's harbor; its character certainly sets it apart. The focus on local seafood and a cozy, dog-friendly atmosphere make it ideal for families. I particularly appreciate the pub's hearty meals and award-winning beers after a day exploring the nearby attractions.”
Hotel logo
Emily RoseEditor-in-Chief at Luxuryhotels
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Select your room type

The Old Custom House Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Twin
2 persons
175 sq. feet 
2 Single beds
Shower
Heating
Signature Twin
2 persons
175 sq. feet 
2 Single beds
Shower
Heating
Signature Double
2 persons
175 sq. feet 
1 Double bed
Shower
Heating
Standard Double
2 persons
175 sq. feet 
1 Double bed
Shower
Heating
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Facilities

The Old Custom House Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • No pets allowed
  • Security
  • Adults only
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key access

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Pet amenities available
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Children

  • Children's menu

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At The Old Custom House, delightful dining options abound, showcasing the best of Cornwall's local seafood and traditional British fare. Guests can savor the art of fresh, seasonal flavors while enjoying mesmerizing views of Padstow's South Quay, creating a truly authentic culinary experience.
The Old Custom House Hotel Padstow Restaurant photo
The Old Custom House Hotel Padstow Restaurant photo
The Old Custom House Hotel Padstow Restaurant photo

Cally Oyster Bar and Grill

British, Seafood
Ambiance
Casual and inviting, with stunning views of South Quay.
Key Offerings
An extensive menu featuring fresh fish, daily specials, and creative cocktails. Perfect for families and seafood lovers.
Reservation
Recommended.
Open for lunch and dinner, 12:00 - 21:00, daily.

Pescadou

Seafood, Local
Ambiance
Traditional setting with a coastal charm, ideal for a relaxed dining experience.
Key Offerings
Specializes in locally caught fish sourced directly from the quay, alongside a selection of vegetarian, vegan, and gluten-free options.
Reservation
Not specified.
Open for lunch and dinner, 12:00 - 21:00, daily.

The Old Custom House Restaurant

British, Gluten-free options available
Ambiance
Family-friendly, blending traditional decor with a warm, welcoming atmosphere.
Key Offerings
A menu spotlighting seasonal ingredients, offering vegetarian and vegan dishes as well as classic British staples.
Reservation
Not specified.
Open for lunch and dinner, 12:00 - 21:00, daily.

The Old Custom House Hotel Location

South Quay,, Padstow, United Kingdom, PL288BL
Map view
South Quay,, Padstow, United Kingdom, PL288BL
Nearby
School Hill
Padstow Harbour
1200 ft
Aquarium
National Lobster Hatchery
100 ft
Museum
Padstow Museum
1200 ft
Padstow Harbour South West Coast Path Walk
Padstow and Stepper Point Walk
1500 ft
Church
Church of St Petroc
1400 ft
Museum St. Clifton
Portside Gallery
600 ft
Restaurants
Old Custom House Inn Restaurant
100 ft
Inn Restaurant South Quay
The Basement
200 ft
11 Broad Street
The Harbour Inn
100 ft
Strand Street
Cherry Trees Coffee House
400 ft
West Quay The Strand
St Petroc's Bistro
400 ft
4 New Street
BinTwo
300 ft
South Quay
Pucelli's
400 ft
The Quay First Floor
Ruby's Bar
300 ft
18 Broad Street
Embers Wood Fired Pizza
500 ft
16 Market Place
Explore Padstow
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Padstow Harbour
Padstow Harbour
5 minutes' walk
A picturesque working harbor offering boat tours, seafood delights, and stunning views of the coastline.
National Lobster Hatchery
National Lobster Hatchery
1 minute' walk
An educational facility focusing on marine conservation, with interactive exhibits and insights into lobster preservation.
Prideaux Place
8 minutes' walk
A grand Elizabethan manor house with beautiful gardens and stunning views, hosting events and tours during the summer.
St Petroc's Church
6 minutes' walk
A historic church known for its remarkable architecture and serene atmosphere, perfect for a peaceful visit.
Discover the local attractions near The Old Custom House Hotel
The listings below highlight notable attractions near Old Custom House that can enhance your visit to Padstow.
Great for scenic walks and enjoying local marine life: Padstow Harbour
Ideal for art enthusiasts looking to explore local creativity: Portside Gallery
Perfect for history lovers interested in local architecture: St Enodoc Church
Well suited for relaxing beach days and coastal views: Rock Beach
Best for water sports and enjoying sunbathing: Daymer Bay
Suited for quiet reflection and architectural appreciation: St Michael's Church
Works well for golf enthusiasts seeking a round in stunning surroundings: St Enodoc Golf Club
Camel Creek Adventure Park
Camel Creek Adventure Park
13 minutes' drive
Family-friendly amusement park with rides and animal attractions. Great for thrill-seekers and kids alike.
Padstow and Stepper Point Walk
Padstow and Stepper Point Walk
6 minutes' walk
Scenic coastal walk with stunning views, suitable for all skills, featuring lovely spots for resting and picnicking.
Harlyn Bay Beach
10 minutes' drive
A serene beach known for water sports and relaxation. Perfect for sunbathing or enjoying a swim in calmer conditions.
Old Custom House Inn Restaurant
Old Custom House Inn Restaurant
1 minute' walk
Welcoming maritime-themed eatery featuring local seafood and classic dishes in a lively atmosphere.
The Basement
The Basement
1 minute' walk
Charming bistro with local fare and a range of wines. Popular for its cozy vibe and hearty comfort food.
St Petroc's Bistro
St Petroc's Bistro
2 minutes' walk
Contemporary eatery renowned for its locally sourced ingredients and exquisite dishes. Reservations suggested.
Discover dining options near The Old Custom House Hotel
Check out the dining options near Old Custom House, perfect for various tastes and preferences.
Ideal for enjoying local seafood and traditional dishes: Old Custom House Inn Restaurant
Great for casual dining with views of the harbor: The Harbour Inn
Well suited for a relaxed atmosphere and sharing plates: The Basement
Perfect for delightful pastries and takeaway options: The Chough Bakery
Suited for wine lovers and gourmet snacks: BinTwo
Best for traditional gelato and sweet treats: Pucelli's
Works well for fine dining with an emphasis on local ingredients: St Petroc's Bistro
Great for enjoying delicious ice cream on a warm day: Roskilly ice cream padstow
Padstow Film Festival
5 minutes' walk
Annual festival showcasing independent films, plus discussions with filmmakers. Exciting experience for all ages.
The Harbour Inn
The Harbour Inn
1 minute' walk
A lively pub featuring local ales and evening entertainment, including live music and quiz nights, perfect for relaxation.
Getting around
City Centre
Padstow5 min  ·  1400 ft
Airports
Newquay Cornwall International Airport (NQY)27 min  ·  11.1 mi
Penzance (PZE)112 min  ·  46.2 mi
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Property information and rules
Check-in
from 16:00-21:00
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel The Old Custom House serves a full breakfast for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
25
Property is also known as
custom house padstow cornwall
the old customs house
ye old custom house
old custom house
the old custom house padstow cornwall

Reviews and Ratings

Feedback about The Old Custom House Hotel from previous guests about their experience.
Review score
Based on 679 verified reviews
8.6/10
Great
91%
Recommend
Breakfast
8.1/10
Cleanliness
8.7/10
Comfort
8.8/10
Facilities
8.4/10
Free Wi-Fi
7.4/10
Location
9.7/10
Paid Wi-Fi
8.2/10
Staff
9.3/10
Value for money
8.1/10
Pros
Harbour view
Comfy bed
Friendly staff
Perfect location
Spacious room
Cons
Poor shower
Expensive parking
No coat hooks
Guest reviews
based on 1294 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About The Old Custom House
What is the check-in and check-out policy at The Old Custom House?
Check-in is from 15:00 and check-out is by 10:00.
How far is The Old Custom House from Padstow Harbour?
The Old Custom House is located less than 0.5 km from Padstow Harbour.
What dining options are available at The Old Custom House?
The hotel features an on-site restaurant that serves British cuisine and has an oyster bar.
Are there any nearby restaurants to The Old Custom House?
Nearby restaurants include Old Custom House Inn Restaurant, The Harbour Inn, and The Basement, all located within 0.5 km.
Is Wi-Fi available at The Old Custom House?
Free Wi-Fi is provided throughout The Old Custom House.
What amenities can guests expect in the rooms at The Old Custom House?
Rooms feature flat-screen TVs, tea/coffee making facilities, a hairdryer, and some offer views of the harbour or estuary.
Is The Old Custom House suitable for families?
Yes, The Old Custom House is family-friendly and offers a children's menu.
Are there opportunities for leisure activities at The Old Custom House?
The hotel is close to leisure activities such as walking along the coast and dining at local seafood restaurants.
What features make dining at The Old Custom House unique?
Dining at The Old Custom House includes an emphasis on fresh, locally sourced seafood and seasonal dishes.
Is there a bar available at The Old Custom House?
The large, traditional bar serves hearty pub food and local real ales.

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Rooms and Guests2 Guests, 1 Room